Technology Driven Mid-Market Hotels & Resorts, Cygnett wins India’s most promising brand 2018 Award
The event hosted leading entrepreneurs and leaders from the Travel and Hospitality industry.
During a recently held event, Cygnett Hotels and Resorts bestowed upon with India’s Most Promising Brand 2018 award at 12th Annual Today’s Traveller Awards. The event was intended to give recognition to the pioneers of the Travel, Tourism, Hospitality and Aviation industries where the hoteliers were awarded to bring the seismic changes that have taken place in the fields of hospitality, travel, and leisure. Here Cygnett’s role in providing a Cygnetture service experience to all its guests made the brand to receive the big acknowledgment in the industry.The event saw the presence of more than 400 top professionals passionate for achieving excellence from the fields of travel, hospitality, wellness and corporate segments.
Present at the event, Chief Guest Shri Suresh Prabhu, Hon‘ble Minister of Commerce & Industry and Civil Aviation, Government of India, gave away the award to the winners from the industry. Elated on the win Mr. SarbendraSarkar, Founder & Managing Director of Cygnett Hotels & Resorts opined, “I am very delighted on this win; it is a euphoric moment for me and for my team as well. The hard work of the whole team of Cygnett made it possible to achieve this recognition among the industry leading players. We always work towards greater business heights and guest satisfaction, which leads us to achieve more success.
“Cygnett Hotels & Resorts has been encouraged by the tremendous industry recognition and user appreciation and is actively working to add at least 12 hotels per year for the next three years that will work out to about 2000 rooms by 2020. The regular support from the industry makes us look for more associations and open services in cities across South Asia and India.” Mr. Sarkar further added.
About Cygnett Hotels & Resorts
The business of the hotel industry is blooming today with the rise of technology. Now hotels are no longer just a place to rest your weary head after a long day while traveling. The new age traveler demand and expects a new experience every time he/she visits the hotel. Hotels are changing their priorities; they are moving towards to provide a customer-centric service to please their customers. With an aim to provide a Cygnetture service experience to all its guests, the Cygnett Hotels & Resorts was established in 2012. And after 2 years of R&D, in April 2014 it started operating in India.
Cygnett use evolving, futuristic technology throughout the guest’s journey for better understanding of their guest preferences, and accordingly cygnett personalize their versatile offerings and provide the best value for money. Cygnett Technology Platform is called ‘CygnettCX’, CX in short is an acronym for Customer Experience’. CygnettCX uses a combination of CRM and Analytics, helping them to know their guests preferences better. It also includes a comprehensive Inbound Digital Marketing platform that helps us provide tailored travel options to our guests instead of a one size fits all experience.